Machine Learning Makes Complexity Computable

Machine learning condenses data into reliable predictions. AI models learn patterns, detect anomalies, and support decisions with measurable precision. Your business data becomes a strategic advantage.

PLAN D develops and trains AI models at production level. The result: robust AI systems that hold up in everyday operations.
Foundation

From Correlation to Prediction

Machine learning, also known as statistical learning, is based on statistics and probability. Instead of manually programming rules, AI algorithms learn from historical data. They identify correlations, weight influencing factors, and calculate reliable forecasts from them.

The more data available, the more precise the model. Training, validation, and continuous adjustment ensure that raw correlations develop into dependable predictions.

Data science provides the analytical foundation. Deep learning identifies complex relationships. Computer Vision lets systems analyze images and videos; NLP enables them to process language and text.

Applications

Machine learning delivers its strength on the basis of individual business data. Forecasting, classification, or anomaly detection emerge from specific patterns in your own data assets.

Requirements

High data quality creates the foundation for stable machine learning. Structured, clean, and consistent data increases the predictive power of every AI model.

Maintenance

An AI model stays precise only through continuous monitoring. Data changes, drift, and new influencing factors require regular retraining and adjustment.

Impact

AI models work faster, more precisely, and more consistently. Scalability increases efficiency and creates room for growth despite a shortage of skilled workers.

ROI Potential

Individually trained AI solutions pay off for processes with high value creation and large case volumes. Automation reduces effort per transaction and makes ROI tangible.

Model Evaluation

Metrics show how often an AI model is correct and how large its errors are. This makes it clear how dependable predictions are in everyday use.
Use Cases

Machine Learning in Practice

Real-world examples of AI development in business, from data science to production-ready AI solutions.
Energy

Automate RAMS

Artificial intelligence creates offshore RAMS faster, more consistently, and with far less manual effort.
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Human Resources

Payroll Knowledge Base

Artificial intelligence answers payroll questions instantly, transparently and from up-to-date expert sources.
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Mechanical Engineering

Optical Quality Inspection

AI detects surface defects and shape deviations in production faster, more consistently, and with less inspection effort.
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IT

IT Helpdesk Agent

Artificial intelligence answers IT questions instantly and makes existing knowledge usable across the business.
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Logistics

Optimized Bottleneck Management

Artificial intelligence creates a reliable situational picture for critical supply chain disruption in minutes.
Learn more
Facility Management

Intelligent Service Ticketing

Artificial intelligence captures, prioritises and routes service requests faster and more clearly.
Learn more

Intelligent Order Matching

Artificial intelligence speeds up order checks, document verification and invoice verification in procurement.
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Administration

Intelligent Knowledge Search

Artificial intelligence makes internal knowledge instantly searchable, understandable and usable by role.
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Administration

Intelligent Master Data Validation

Artificial intelligence detects data errors early and stabilises master data management and process automation.
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Finance

Optimise Lending Intelligently

Artificial intelligence makes lending decisions faster, more precise and economically more effective.
Learn more
Sales

Sales Meeting Notes

Artificial intelligence turns conversations directly into CRM documentation, tasks and reliable follow-ups.
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Sales

Churn Analysis and Customer Reactivation

Artificial intelligence prioritises churn risks and win-back potential for stronger customer retention in B2B.
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Finance

Automated Invoice Checking

Artificial intelligence checks incoming invoices, matches documents and routes exceptions with precision.
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Facility Management

Utility Bills Analysed Intelligently

Artificial intelligence automates document analysis, invoice data extraction and anomaly detection in utility bills.
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Finance

Draft Statements Faster

Artificial intelligence accelerates research, case handling and the creation of consistent statements.
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Procurement

Intelligent Demand Planning

Artificial intelligence automates demand planning, reordering and material procurement with precise order proposals.
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Finance

Automated Audit Report Review

Artificial intelligence speeds up audit report review in financial statement audits and improves report quality.
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Mechanical Engineering

Precision Production Planning

Artificial intelligence improves production planning, capacity planning and material availability in real time.
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Mechanical Engineering

Automate Complaint Management

Artificial intelligence speeds up complaints, prioritises deadlines and shortens root cause analysis.
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Facility Management

Intelligent Workforce Scheduling

Artificial intelligence creates schedules faster, more accurately, and in line with availability and demand.
Learn more
Controlling

More Accurate Project Planning

Artificial intelligence improves effort estimation, resource planning and capacity planning in complex projects.
Learn more
Facility Management

Automate Timesheet Processing

Artificial intelligence captures timesheets accurately and transfers hours directly into downstream processes.
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Human Resources

Accurate Call Centre Staffing

Artificial intelligence improves forecasting, scheduling and staffing in the contact centre automatically.
Learn more
Mechanical Engineering

Predictive Maintenance

Detects failure patterns early and makes maintenance, servicing and asset availability plannable.
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Human Resources

Automated Talent Management

Artificial intelligence accelerates internal hiring with precise matching and targeted employee development.
Learn more
Energy

Automate RAMS

Artificial intelligence creates offshore RAMS faster, more consistently, and with far less manual effort.
Learn more
Human Resources

Payroll Knowledge Base

Artificial intelligence answers payroll questions instantly, transparently and from up-to-date expert sources.
Learn more
Mechanical Engineering

Optical Quality Inspection

AI detects surface defects and shape deviations in production faster, more consistently, and with less inspection effort.
Learn more
IT

IT Helpdesk Agent

Artificial intelligence answers IT questions instantly and makes existing knowledge usable across the business.
Learn more
Logistics

Optimized Bottleneck Management

Artificial intelligence creates a reliable situational picture for critical supply chain disruption in minutes.
Learn more
Facility Management

Intelligent Service Ticketing

Artificial intelligence captures, prioritises and routes service requests faster and more clearly.
Learn more

Intelligent Order Matching

Artificial intelligence speeds up order checks, document verification and invoice verification in procurement.
Learn more
Administration

Intelligent Knowledge Search

Artificial intelligence makes internal knowledge instantly searchable, understandable and usable by role.
Learn more
Administration

Intelligent Master Data Validation

Artificial intelligence detects data errors early and stabilises master data management and process automation.
Learn more
Finance

Optimise Lending Intelligently

Artificial intelligence makes lending decisions faster, more precise and economically more effective.
Learn more
Sales

Sales Meeting Notes

Artificial intelligence turns conversations directly into CRM documentation, tasks and reliable follow-ups.
Learn more
Sales

Churn Analysis and Customer Reactivation

Artificial intelligence prioritises churn risks and win-back potential for stronger customer retention in B2B.
Learn more
Finance

Automated Invoice Checking

Artificial intelligence checks incoming invoices, matches documents and routes exceptions with precision.
Learn more
Facility Management

Utility Bills Analysed Intelligently

Artificial intelligence automates document analysis, invoice data extraction and anomaly detection in utility bills.
Learn more
Finance

Draft Statements Faster

Artificial intelligence accelerates research, case handling and the creation of consistent statements.
Learn more
Procurement

Intelligent Demand Planning

Artificial intelligence automates demand planning, reordering and material procurement with precise order proposals.
Learn more
Finance

Automated Audit Report Review

Artificial intelligence speeds up audit report review in financial statement audits and improves report quality.
Learn more
Mechanical Engineering

Precision Production Planning

Artificial intelligence improves production planning, capacity planning and material availability in real time.
Learn more
Mechanical Engineering

Automate Complaint Management

Artificial intelligence speeds up complaints, prioritises deadlines and shortens root cause analysis.
Learn more
Facility Management

Intelligent Workforce Scheduling

Artificial intelligence creates schedules faster, more accurately, and in line with availability and demand.
Learn more
Controlling

More Accurate Project Planning

Artificial intelligence improves effort estimation, resource planning and capacity planning in complex projects.
Learn more
Facility Management

Automate Timesheet Processing

Artificial intelligence captures timesheets accurately and transfers hours directly into downstream processes.
Learn more
Human Resources

Accurate Call Centre Staffing

Artificial intelligence improves forecasting, scheduling and staffing in the contact centre automatically.
Learn more
Mechanical Engineering

Predictive Maintenance

Detects failure patterns early and makes maintenance, servicing and asset availability plannable.
Learn more
Human Resources

Automated Talent Management

Artificial intelligence accelerates internal hiring with precise matching and targeted employee development.
Learn more
Our Approach

From Dataset to Production-Ready AI Model

1. Exploratory Data Analysis

We start with an in-depth analysis of your data. We examine data quality, distributions, and relationships, and reflect our findings with internal experts. This makes clear which data points will actually drive the AI model.

2. Data Engineering

We clean faulty values, close gaps, and harmonize data formats. External data sources are added selectively when they demonstrably improve model quality.

3. Feature Engineering

We identify the relevant attributes in your data from which the AI model actually learns during training. The goal is maximum predictive power at minimum complexity.

4. AI Approach

We evaluate multiple mathematical approaches and AI model types suited to your challenge. The model with the best results wins out.

5. Model Training & Validation

We train the AI model on your data and measure its quality against clearly defined metrics. Based on these results, we improve the model in a targeted, iterative way.

6. Proof of Concept

A proof of concept makes the AI model usable early on. Your team tests it in everyday operations, provides feedback, and we incorporate those insights directly into the next iteration.

7. Deployment & MLOps

We integrate the AI model into your infrastructure for production use. Monitoring and automated updates ensure the solution remains stable and up to date over time.

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AI Compliance

IT Security, GDPR, and EU AI Act — Covered

We develop, operate, and support AI in Germany in accordance with ISO 27001. Encryption, anonymization, clear architecture, and auditable documentation ensure that data protection, IT security, and regulatory requirements are met.

AI Made in Germany - Development, Support & Hosting
GDPR compliant, AI ACT compliant, Nis 2 compliant
LLMs hosted in Europe
Enterprise-class security, ISO27001 compliant

Cloud or On-Premises?
Your Choice.

AWS

As an AWS Partner, we develop and operate AI models on AWS SageMaker. Training, deployment, and integration are carried out securely and productively within your AWS environment.

Azure

We build AI models on Azure Machine Learning and integrate them seamlessly into your Microsoft infrastructure. Security and compliance are fully maintained.

Google

On Vertex AI, we deploy machine learning and deep learning workloads in production. AI models are integrated stably into your existing Google Cloud architecture.

OnPrem

We implement AI models in your own infrastructure based on modern open-source technology. You retain full control over data, models, and operations.
Technology

Real AI, Not Off-the-Shelf

We solve them with algorithms and deep methodological knowledge from computer science, statistics, mathematics, and data science. The result: real depth instead of drag-and-drop AI.
Our Project Formats

From Pilot to Production

Our project formats bring machine learning into implementation quickly, with calculable effort and clear milestones.

KI Pilot

Ein Pilotprojekt, das zeigt, wie KI Ihr Unternehmen verändern kann.
Pilotprojekt starten

100 Tage MVP

Von Idee zu produktivem KI-System. In 100 Tagen.
KI System entwickeln

KI Tech Team

Know-how & Manpower für Ihre KI-Projekte
Jetzt KI Team etablieren

Cases

Relevant Case Studies

700 Members, One AI

How an Association Made AI Document Management Affordable for 700 Members

700+

Member firms with access to AI search
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Digital Strategy for 1.2 Million Members

Digital Strategy for ADAC Hansa: When the Core Service Loses Relevance

100%

approval from sounding board and leadership
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360° Customer View for Sales

360° Customer View with AI: Data-Driven Sales for 1.2 Million Customers

2x

Doubling of sales conversion probability
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From AI Hesitation to an AI Roadmap

AI Strategy for FinTech: How a Scale-Up Built an Investor-Ready AI Roadmap

2

Intensive days AI Ideation Workshop
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Price Prediction in Seconds

From 10 Years of Transaction Data to a Binding Real-Time Price Prediction

24h → 1 Sec.

Process acceleration of valuation
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Repair Costs in Seconds

AI Prediction of Repair Costs in Motor Claims Management

93%

Faster claims processing
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Data Strategy Instead of Data Silos

Data Strategy for Financial Services: From 50 Data Sources to an AI-Ready Lakehouse Platform

6 Months

From assessment to production platform
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50 Million Euros Through Data

Procurement Optimization in Motor Insurance

~50 Mio. €

Savings per year through AI
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Expert Knowledge at the Touch of a Button

AI Assistant in Customer Service with RAG System

100

Days from idea to MVP
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A Digital Future for the Energy Transition

AI-Driven Digital Transformation Strategy: How a Federal Enterprise Modernized Its Operations

7

Months from as-is analysis to roadmap
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AI Calculates Hail Damage

Hail Damage Calculated in Milliseconds: How AI Helps Insurers Manage Mass Claims

40.000+

hail damage claims processed via the AI system per year
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Computer Vision in Claims Management

AI Image Recognition in Motor Claims: Damage Assessment in Seconds Instead of Days

93 %

Prediction accuracy in component detection, at assessor level
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Mit Daten Leben retten

KI in der Medizin: Datenanalyse in der Notfallversorgung

1,3 Stunden

schnellere Behandlung pro Schlaganfall
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Remote Videobesichtigung von Kfz Schäden

Remote Videobesichtigung von Kfz Schäden einer Versicherungsnehmerin

100.000 Euro

Projektvolumen pro bono
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Omnikanal im Versicherungsvertrieb

Gemeinsam mehr erreichen: Omnikanal im Versicherungs-Vertrieb

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Insights

Knowledge Around Machine Learning

Questions & Answers

Classical software follows fixed rules defined by developers. Every decision is based on clearly programmed if-then logic.

Machine learning works differently. An AI model is not written with fixed rules but trained on data. It recognizes patterns in historical information and learns from them to make predictions or assessments independently.

While classical software executes exactly what was programmed, a machine learning system develops its behavior autonomously from the data it was trained on.

The required amount of data depends heavily on the use case. A simple AI model for clearly structured processes can be meaningfully trained with a few thousand records. Complex tasks, such as those in deep learning or computer vision, require significantly larger data volumes.

What matters most is not quantity but quality. Clean, consistent, and representative data is more important than sheer volume. In many projects, it is possible to start with existing business data, as long as it is structured and contains the information the AI model needs to learn from.

Machine learning pays off especially for processes with high repetition rates and clear structure. When many similar decisions need to be made and large amounts of data are generated, an AI model can handle these tasks faster, more consistently, and at scale.

Machine learning becomes particularly cost-effective when a process has high value creation and automation can reduce time, costs, or errors. The higher the volume and the clearer the problem, the greater the impact.

The costs of AI development depend on the data situation, the complexity of the task, and the integration effort. Typical components include data analysis, development and training of the AI model, testing, and technical integration.

For getting started, we offer clearly scoped project formats at a fixed price. This keeps effort plannable and transparent. Ongoing costs then arise primarily from infrastructure, operations, and the regular updating of the model.

Ongoing costs depend on where and how the AI model is operated. Whether on-premises in your own infrastructure or in the cloud, the sensitivity of the data and the security requirements influence the effort, as do data volume, computing power, and the required scalability.

Costs to plan for include infrastructure, monitoring, support, and continuous model development. We offer all of these services within our AI Tech Team at predictable rates. In our AI projects, costs remain transparent and proportionate to the value created.

The time until a machine learning project generates a return depends heavily on the specific use case. For individually developed AI models trained on your business data, a project can pay off within three months when the use case is well chosen, involves recurring processes, and has high value creation and technical feasibility.

On average, the investment breaks even in about eighteen months. What matters most is process volume, savings potential, and the concrete value the AI model delivers in everyday operations.

First prototypes can emerge within days to weeks depending on the data situation. This makes it possible to see early on whether the chosen approach holds up technically and is viable in practice.

A first productive iteration of an AI model is often realistic within about three months. Larger, higher-value AI systems with significant technical and domain complexity, involving multiple AI models, can be developed and systematically expanded over several years.

An AI model is typically connected to existing systems through clearly defined interfaces. This can happen via API, as a background process, or directly within existing applications, without fundamentally changing the existing system architecture.

If API integration is not practical or feasible, we develop custom user interfaces or standalone applications to make the AI usable. This ensures the AI model is not only technically integrated but genuinely applicable in everyday operations.

Data quality is not assessed in absolute terms but always in relation to a specific AI use case. What matters is whether the data is complete, correct, and representative for exactly the task the AI model is meant to solve.

Typical quality issues include incomplete data, biased or incorrect values, uneven distributions, unsuitable data volumes, ambiguous content, and non-standardized formats. Data privacy and security also play a role, especially for sensitive information.

Good data quality therefore does not mean perfect data. It means data that is structured, reliable, and functionally appropriate for the use case at hand.

The quality of an AI model is assessed using clearly defined performance metrics. They show transparently how reliably a machine learning model performs its task: measurable, comparable, and verifiable over time.

Which metrics are appropriate depends on the specific use case. For forecasting models, the key question is how close the prediction is to the actual outcome. Typical metrics include:

  • R² (coefficient of determination): Shows how well the model explains the variance in the target values.
  • MAE (Mean Absolute Error): Measures the average absolute deviation between prediction and reality.
  • RMSE (Root Mean Squared Error): Weights larger errors more heavily and shows average deviation in the unit of the target variable.
  • MAPE (Mean Absolute Percentage Error): Expresses the average deviation as a percentage.

For classification models, the evaluation focuses on how often the model makes correct decisions and which types of errors occur. Common metrics include Precision (accuracy of positive predictions), Recall (hit rate), and the F1-Score (harmonic mean of Precision and Recall).

Beyond that, generalization ability is critical: does the model perform well only on training data or also on new, unseen data? It is also assessed whether data structures change over time, causing the model to lose predictive power through data drift or prediction drift.

In addition to statistical quality, economic impact matters. A model is successful when it measurably improves processes, saves time, or reduces errors. Only the combination of technical accuracy, stability, and economic value shows whether an AI model delivers in production.

How often an AI model needs to be retrained depends on the specific use case. It does not need to be retrained regularly just because time has passed. What matters is whether what the AI is predicting has changed.

A simple example: an AI for recognizing handwritten digits can work reliably for years. The digits 0 through 9 do not change, and people continue to write them in similar ways. An AI model does not forget. It stays as good as it was at training time.

It is different for topics like prices or demand. When prices change significantly or customers buy differently than before, the old examples no longer reflect the current situation. Then the model needs to be trained on new examples so it can make accurate predictions again.

Yes, an AI model can be operated entirely on-premises, meaning within your own infrastructure and without the cloud. We advise on architecture and support installation, integration, and operations.

However, on-premises typically involves higher organizational and technical effort. Infrastructure, security, monitoring, updates, and scaling must be managed internally. This requires the appropriate IT resources.

Cloud providers, by contrast, offer managed services that simplify setup, operations, and maintenance considerably. Features like automatic scaling, monitoring, backups, and high availability are already built in.

The decision between on-premises and cloud therefore depends primarily on security requirements, available IT resources, and the desired operating model.

The AI model developed in the project belongs to you. You receive the complete source code and an unrestricted right of use. This means you can operate the system indefinitely, share it internally, and build on it.

The training data used in the project as well as all results generated by the AI model are also fully in your possession. You retain control and intellectual property over the solution, the code, and the results at all times.

PLAN D develops custom AI models based on your business data with a clear focus on forecast quality and production-ready deployment. Every model is built to be technically sound and ready for integration.

Since 2017, PLAN D has delivered AI projects across a wide range of industries under demanding requirements for integration, security, scalability, and precision. This experience flows into every new engagement. A seasoned team of data scientists, ML engineers, and developers ensures that mathematical modeling, software development, and infrastructure align.

Model quality is assessed using clear metrics and documented in a traceable way. This makes machine learning plannable, measurable, economically effective, and continuously improvable. Our clients receive a reliable AI model with complete code, clear integration capabilities, and full control over results and intellectual property.

Ready when you are

Zukunft beginnt, wenn menschliche Intelligenz künstliche Intelligenz entwickelt. Der erste Schritt ist nur ein Klick.

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Since 2017, we have been building AI systems that transform businesses. Let's talk about yours.