What does make-or-buy mean for AI?
Make-or-buy describes the decision between developing an AI use case in-house or covering it with an existing product.
"Make" pays off when strategic relevance is high, data requirements are specific, and technical expertise is available. "Buy" makes sense when standard solutions meet the need — such as AI-powered chatbots or automated meeting summaries.
The decision depends not only on the technology, but also on maintenance effort, scalability, and time-to-value.

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