How quickly do you respond to critical incidents?

For critical incidents, we respond immediately after alerting. Your AI systems are monitored, and we are automatically notified of outages or anomalies, starting analysis and resolution right away.

You can reach us via ticket, email or phone. We quickly provide an initial assessment, prioritize the fix and keep you updated with status reports.

Additionally, we monitor security-relevant settings and best practices and track current vulnerability reports (CVE), so that updates and mitigations for your AI infrastructure are not left unattended.